Measuring What Matters

From the moment a customer steps foot onto a property, a hospitality organization will have upwards of 35 opportunities within the first 24 hours to make a lasting impression on him or her. These opportunities range from knowing a customer’s choice of coffee or wine to his or her ideal room temperature or a preference for late-morning tee times. These are key drivers of a hospitality company’s profits, as well as the basis for lasting customer loyalty.

This eBook:

  • Breaks down the recent changes in the hospitality industry and their driving factors
  • Highlights how organizations are turning to cloud-based management systems to stay competitive
  • Provides key trends of the hospitality industry for the next five to seven years


About the SC&H Group Business Performance Management Practice

  • Only Oracle Platinum Partner to Achieve Oracle CloudSelect Status Two Consecutive Years (2016, 2017)
  • Oracle Platinum Partner Since 2007 with 200+ Clients
  • Oracle-Hyperion EPM Specialists Since 2001